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Confidential admissions, 9 a.m.–5 p.m., seven days a week. Insurance verification is free.

Wings Recovery
Therapy office at the men's program on Grand Avenue
For referring professionals

Residential Mental Health Referrals in Carlsbad, CA

For hospitals, discharge planners, case managers, therapists and psychiatrists referring adults who need more than weekly care.

  • Residential, PHP and IOP for adults 18+
  • Higher-acuity adults accepted when medically stable
  • One admissions line for records, authorization and timing
  • A primary therapist, a trauma therapist and weekly psychiatry

If this is a medical emergency, call 911. For a mental health or suicide crisis, call or text 988.

  • The Joint Commission Gold Seal of Approval
  • LegitScript Certified
  • Licensed by the California Department of Social Services
Single point of contact

Make a referral through admissions

Admissions answers 9 a.m.–5 p.m., seven days a week and coordinates the screen, records, assessment and authorization.

Call admissions(760) 388-6369
Who refers to Wings

Mental health referrals from hospitals and clinicians

Most referrals come from inpatient units and from outpatient clinicians whose clients need more structure.

Clinical criteria

Acuity accepted for residential, PHP and IOP

The clinical assessment decides the level of care. These are the patterns admissions sees most.

Start somewhere else first
  • Still in danger, or not yet medically stable

    Hospital care first, then call about stepping down

  • Active psychosis

    Stabilize first; Wings can be the next step

  • Needs medical detox

    Detox first, then straight to Wings

  • A primary eating disorder

    A specialized eating disorder program

  • Under 18

    Adolescent care; admissions can suggest programs

Levels of care

Residential, PHP and IOP with one clinical team

Clients step down as they are ready, with the same team, in separate men’s and women’s programs.

  • Residential

    Full therapy days and 24/7 support, living in a licensed Wings home.

    Learn more
  • Partial hospitalization (PHP)

    Treatment most of the day, five days a week, living at home or in supportive housing.

    Learn more
  • Intensive outpatient (IOP)

    Five days a week to start, sometimes stepping down to three, with a morning or evening schedule.

    Learn more
  • PHP and IOP with housing

    Supportive housing for clients who live far away or need a stable place to live.

    Learn more
How to refer

How a mental health referral works, step by step

Call as early as you can, ideally several days before discharge, so there is time for records and authorization.

  1. Call admissions

    A short phone screen about the client, what happened and the level of care you are thinking of.

  2. Send the records

    Admissions tells you what it needs and how to send it securely. No clinical details by regular email.

  3. Assessment and authorization

    Admissions completes the clinical assessment with the client and checks benefits and authorization with the plan.

  4. Start date and arrival

    A start date that fits discharge or the outpatient plan, with arrival day planned ahead. Admissions keeps you updated, with the client’s consent.

Reception at the women's program office on Faraday Avenue in Carlsbad

Records to send with a referral

  • Discharge summary or most recent treatment summary
  • Current medication list
  • Psychiatric evaluation and progress notes
  • Recent labs, if any
  • Insurance card details
  • Your contact details for coordination

Admissions confirms what is needed for each referral and how to send it securely.

Clinical model

Trauma-focused treatment, and a handoff back to you

What your client gets at Wings, and how care continues after.

Two clinicians on every team

A primary therapist and a trauma therapist, with EMDR among the trauma therapies.

Our clinical approach →

Weekly psychiatry

A full psychiatric evaluation, a medication visit every week and nursing support.

Psychiatric care →

A planned discharge

The discharge plan is built before the client finishes, including the handoff to outpatient providers.

Aftercare →
Clinical team and credentials →
Insurance

Wings works with many PPO insurance plans

Admissions verifies your benefits before admission, free and confidential. For Medi-Cal or Medicare, admissions can point you to programs that accept them.

  • Anthem Blue Cross
  • Blue Shield of California
  • Cigna
  • Aetna
  • UnitedHealthcare & Optum
  • UMR
  • TriWest
  • Kaiser Permanente
  • Anthem Pathway
  • Blue Cross Blue Shield plans
  • Highmark
  • GEHA
  • Magellan Health
  • ComPsych
  • Sharp Health Plan
FAQ

Questions from referring professionals

Referrals, records, timing, 5150 holds, updates and care after Wings.

Don't see your question?

Admissions answers calls 9 a.m.–5 p.m., seven days a week. Calls are confidential.

Call(760) 388-6369Visits, phones, what to bring and more in the admissions FAQ →All the ways to reach Wings →

How do I refer a client to Wings?

Call admissions. One line handles the phone screen, the records, the assessment and insurance authorization, and admissions stays your contact through admission.

What records should I send?

Usually the discharge or treatment summary, the current medication list, the psychiatric evaluation and progress notes, recent labs and insurance details. Admissions confirms what is needed and how to send it securely.

How quickly can a client start?

It depends on the assessment, the insurance authorization and an open bed. Call as early as you can, ideally several days before discharge, and admissions gives you a realistic date.

Does Wings accept clients after a 5150 hold?

Yes, when they are medically stable and agree to treatment. Wings is voluntary, and the clinical assessment decides the right level of care.

Will I hear how the referral is going?

Yes. With the client’s written consent, admissions updates you during admission, and the clinical team can coordinate with you during treatment.

Can the client return to my care after Wings?

Yes. The discharge plan is built with the clinical team before the client finishes, and it includes the handoff to outpatient providers, including you.

Ready to talk about mental health treatment?

One call. We listen, check your insurance and tell you plainly whether Wings is the right fit.