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Wings Recovery
Living room in a Wings residential home
For families · Parents

Helping an Adult Child With Mental Illness

When your son or daughter turns 18, you are still their parent, but privacy law changes what you can know and decide. Here is what you can do, how to raise treatment, and how your insurance may help.

  • What you can do without their consent
  • How to raise treatment without a fight
  • Coverage on your plan until age 26
  • Programs for young adults, for men and for women

If this is a medical emergency, call 911. For a mental health or suicide crisis, call or text 988.

  • The Joint Commission Gold Seal of Approval
  • LegitScript Certified
  • Licensed by the California Department of Social Services
What changes at 18

What parents can do, and what an adult child decides

Privacy law (HIPAA) treats your child as an adult. You can still do a lot, and a signed release opens the rest.

  1. You can

    Call, ask and learn

    Call admissions, share what you have seen, ask about programs and insurance, and check benefits on your own plan.

  2. With their consent

    Hear about their care

    Receive updates, join family sessions and help plan discharge, once they sign a release.

  3. Only they can

    Agree to treatment

    Complete the assessment, choose to start, and decide who can know what.

How to raise treatment

Talking to your adult child in four steps

It rarely goes perfectly the first time. Keep the door open and try again.

  1. Step 1

    Pick a calm moment

    Not during an argument or a crisis, and not in front of others.

  2. Step 2

    Say what you have seen

    Specific moments, said with care, not a list of failures.

  3. Step 3

    Listen first

    Ask how it feels from their side, and let them finish.

  4. Step 4

    Offer one next step

    A call together, an assessment, or reading about a program.

Words that tend to help

  • “I have noticed you have not been sleeping, and I am worried about you.”
  • “You do not have to decide anything today. Can we just call and ask?”
  • “I will be there for whatever you choose.”

What usually backfires

  • Ultimatums you are not ready to keep
  • Comparing them with siblings or friends
  • Diagnosing them or arguing about labels
If they say no →
Programs for young adults

Treatment with people their own age, in a program for men or for women

  • Common room at the men's program on Grand Avenue
    For sons

    Young men

    For young men 18 and over, in the men’s program on Grand Avenue.

    Learn more

  • Lounge at the women's program on Faraday Avenue
    For sons and daughters

    Young adults

    How Wings treats young adults, and how parents are involved with their consent.

    Learn more

Your insurance

Coverage on your plan until age 26

Young adults can usually stay on a parent’s health plan until they turn 26. As the policyholder, you can call admissions to check the benefits before your child is ready to talk.

Verify your insurance →

Talk to admissions

Parents can call first. Admissions answers calls 9 a.m.–5 p.m., seven days a week.

Call(760) 388-6369
Insurance

Wings works with many PPO insurance plans

Admissions verifies your benefits before admission, free and confidential. For Medi-Cal or Medicare, admissions can point you to programs that accept them.

  • Anthem Blue Cross
  • Blue Shield of California
  • Cigna
  • Aetna
  • UnitedHealthcare & Optum
  • UMR
  • TriWest
  • Kaiser Permanente
  • Anthem Pathway
  • Blue Cross Blue Shield plans
  • Highmark
  • GEHA
  • Magellan Health
  • ComPsych
  • Sharp Health Plan
FAQ

Questions from parents

Privacy, insurance, refusal, college and coming from a hospital.

Don't see your question?

Admissions answers calls 9 a.m.–5 p.m., seven days a week. Calls are confidential.

Call(760) 388-6369Visits, phones, what to bring and more in the admissions FAQ →All the ways to reach Wings →

My child is over 18. Can Wings tell me how they are doing?

Only with their written consent. Many young adults agree to share some information with a parent. Without it, Wings can still listen to you and answer general questions.

Can my adult child use my insurance?

Often yes. Young adults can stay on a parent’s plan until age 26. Admissions checks your benefits for free.

Can I make my adult child go to treatment?

Wings is voluntary, so they agree to treatment themselves. If they are in danger, call 911. If they will not talk about it yet, see When They Refuse Help.

They are in college. Can they take time off?

Many colleges offer a medical leave of absence. Admissions can explain what paperwork is usually needed.

Does Wings have a program for young adults?

Yes. Wings treats young adults 18 and over in separate programs for men and women, with family involved when they agree.

They just left a psychiatric hospital. What now?

Call before discharge if you can. Admissions works with the hospital team on records and timing, so there is no gap.

Speak with a mental health admissions specialist

Confidential. No pressure to commit.

By submitting, you agree to our privacy policy and terms of use. Prefer to call? (760) 388-6369

Ready to talk about mental health treatment?

One call. We listen, check your insurance and tell you plainly whether Wings is the right fit.