Contact Wings Recovery Center in Carlsbad
Admissions is the fastest way to reach Wings, for yourself or for someone you love. Calls are confidential.
Who to contact at Wings, and how
Pick what you need. For anything about treatment, admissions is the place to start.
Admissions
Questions about treatment, a free assessment, or calling for someone you love. 9 a.m.–5 p.m., seven days a week.
Medical records
Current or former clients requesting records: call the main line and ask for medical records. The team explains how to make a written request.
Billing
Questions about a statement or a claim: call the main line and ask for billing. Have the client’s name and the statement date ready.
Referring professionals
Hospitals, discharge planners and clinicians: clinical criteria, records to send and how a referral works.
Looking for a job at Wings? See careers; the phone line is for people seeking treatment.
Wings is not an emergency service
If you or someone else is in danger, call 911. For a mental health or suicide crisis, call or text 988, the Suicide & Crisis Lifeline.
Visit our offices in Carlsbad
Office hours: 9 a.m.–5 p.m., seven days a week
Wings Recovery on Google Maps ↗Areas we serve: Carlsbad · San Diego · North County San Diego · Los Angeles · Orange County
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Questions about contacting Wings
Admissions, calling for someone else, records, email and the offices.
Don't see your question?
Admissions answers calls 9 a.m.–5 p.m., seven days a week. Calls are confidential.
Call(760) 388-6369Visits, phones, what to bring and more in the admissions FAQ →All the ways to reach Wings →What is the best way to reach admissions?
Call admissions, 9 a.m.–5 p.m., seven days a week. The call is confidential, and the assessment and insurance check are free.
Can I contact Wings for someone else?
Yes. Family members and friends can call admissions to ask questions and learn the options. Because clients are adults, they make the final decision and sign their own consent.
How do I request medical records?
Call the main line and ask for medical records. The team explains how to make a written request and what is needed to release records.
Can I send clinical information by email?
Please do not. Call admissions instead, and admissions will explain how to share records securely.
Where are the Wings offices?
The men’s program is at 785 Grand Ave #101 and the women’s program at 2386 Faraday Ave, both in Carlsbad, CA 92008. The offices are open 9 a.m.–5 p.m., seven days a week.
Is Wings an emergency service?
No. If you or someone else is in danger, call 911. For a mental health or suicide crisis, call or text 988.