Mental Health Treatment Admissions at Wings
Three steps from the first call to your first day. Admissions answers the phone seven days a week, checks your insurance for free and plans the start date with you.
Three admission steps to your first day
Admissions stays with you through each one, so you are never left guessing what comes next.
Free and confidential- 1
Call or send the form
You, a family member or a clinician can reach out. The call is free and confidential.
- 2
Assessment and insurance check
A short clinical assessment by phone, and admissions checks your benefits with your plan.
- 3
Choose a date and arrive
Admissions plans the start date with you, including records, what to bring and travel.
Call, send the form, or have your clinician call
Fastest
Call admissions
9 a.m.–5 p.m., seven days a week. The first call includes the assessment.
Call(760) 388-6369Any time
Send the form
Your name, phone and plan. Admissions checks your benefits and calls you back.
Verify insuranceFamilies and clinicians
Call for someone else
Parents, partners, therapists and discharge planners can start the conversation.
For families →
Admissions guides for getting started
How admission works
The phone screen, the assessment, insurance, records and arrival day.
Read more
How soon can I start?
How availability works and what speeds admission.
Read more
Is Wings right for you?
Who Wings treats, and when another program fits better.
Read more
What to bring
A packing list, medications and what to leave at home.
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Travel and transportation
Getting to Carlsbad from the airport or from out of state.
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Admissions FAQ
Length of stay, visits, phones, work leave and more.
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Adults 18 and over, with mental health as the main concern
For addiction on its own, active psychosis, a primary eating disorder, anyone under 18, or Medi-Cal and Medicare, another program is the better fit, and admissions will help you find it. If another program would serve you better, admissions will say so and help with the next step.
Is Wings right for you? →In danger right now?
Call 911 or go to the nearest ER. For a mental health or suicide crisis, call or text 988.
Wings works with many PPO insurance plans
Admissions verifies your benefits before admission, free and confidential. For Medi-Cal or Medicare, admissions can point you to programs that accept them.
Questions about admissions
Getting started, calling for someone else, timing and insurance.
Don't see your question?
Admissions answers calls 9 a.m.–5 p.m., seven days a week. Calls are confidential.
Call(760) 388-6369Visits, phones, what to bring and more in the admissions FAQ →All the ways to reach Wings →How do I start the admissions process?
Call admissions or send the form. Admissions answers calls 9 a.m.–5 p.m., seven days a week. The first call includes a short, confidential assessment and an insurance check.
Can I call for someone else?
Yes. Parents, partners and clinicians can all call. The person who will be in treatment is an adult, so they agree to treatment and sign their own consent.
How soon can I start?
It depends on availability in the men’s or women’s program and on your insurance. Admissions tells you honestly what is possible. Wings does not guarantee dates.
Does the call commit me to anything?
The assessment and the insurance check are free and do not commit you to treatment.
Does Wings accept Medi-Cal or Medicare?
Wings works with many private PPO plans. If you have Medi-Cal or Medicare, admissions can point you to programs that accept your plan.