Family Involvement During Mental Health Treatment
Family can be a big part of getting better. With your loved one’s consent, you can join family sessions, visit, hear how things are going and help plan the return home.
Your family role, from the first call to life after Wings
Your role changes as treatment moves forward. Consent from your loved one decides how much you hear and take part.
Before admission
You can call admissions, share what you have seen and help with insurance and travel.
The first days
Your loved one settles in. Contact is often lighter at first, and staff explain why.
During treatment
Family sessions and visits, when clinically appropriate and with their consent.
Stepping down
Planning PHP, IOP and the return home, with family part of the plan.
After Wings
Knowing the warning signs, the safety plan and who to call.
Family sessions, skills and visits
When clinically appropriate and with your loved one’s consent.
With the therapistFamily sessions
Sessions with your loved one and their therapist, to talk through what happened and what comes next.
Learning togetherSkills for families
The same DBT and communication skills your loved one practices, so home speaks the same language.
Time togetherVisits
Time together at agreed times. Admissions and the team explain how visits work.
Who updates family, and when
With a signed release, the primary therapist is usually the main point of contact for family. They can share how things are going and what helps at home, while keeping what your loved one asks to keep private.
- 1
They sign a release
It names who can hear what. They can change it at any time.
- 2
The therapist keeps you informed
Updates and family sessions, at a pace that supports treatment.
- 3
You plan the next step together
Step down, the return home, and aftercare.
Family is part of what comes next
With consent, the discharge plan can include family: warning signs to watch for, the safety plan, and how to support the next therapist and appointments.
Aftercare and alumni →Questions about family involvement?
Admissions answers calls 9 a.m.–5 p.m., seven days a week.
Call(760) 388-6369Wings works with many PPO insurance plans
Admissions verifies your benefits before admission, free and confidential. For Medi-Cal or Medicare, admissions can point you to programs that accept them.
Questions about family involvement
Family therapy, visits, updates, the first days and discharge.
Don't see your question?
Admissions answers calls 9 a.m.–5 p.m., seven days a week. Calls are confidential.
Call(760) 388-6369Visits, phones, what to bring and more in the admissions FAQ →All the ways to reach Wings →Does Wings offer family therapy?
Yes. Family sessions with your loved one and their therapist are part of treatment when they are clinically appropriate and your loved one agrees.
Can I visit?
Yes. Admissions and the team explain how and when visits work, which often depends on how settled your loved one is.
Will Wings give me updates?
With your loved one’s written consent. Their therapist can explain what information is shared and how.
Why is contact limited in the first days?
The first days are about settling in without outside pressure. Contact usually grows as treatment moves forward.
Can family help plan discharge?
Yes, with consent. Family is often part of planning the step down, the return home and aftercare.
What if our relationship is part of the problem?
That is common, and it is something family sessions can work on, at a pace the therapist sets.