How to Help Someone With Borderline Personality Disorder

Carlos Montaño Psy.D.

Chief Executive Officer and Licensed Clinical Psychologist (PSY27861)

Dr. Carlos is a Licensed Clinical Psychologist who has worked in the counseling and treatment field since 2003. He has the unique experience of working both operations and clinical positions in the treatment field and now enjoys leading the Wings teams in providing the highest standard of care to clients. Dr. Carlos specializes in co-occurring disorders and substance use disorders. His theoretical orientation of Family Systems helps clients understand family dynamics, generational trauma, and how to stop the family-of-origin issues from continuing. His experience with treating trauma is through Trauma-Focused CBT and Brainspotting. He continues to run groups due to his passion for clinical work and to gauge the client’s perspective on the services provided at Wings. In his free time, he enjoys spending time with his family and riding bikes with his friends.

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1.4% to 2.7% of people in the United States have borderline personality disorder (BPD) [2]. BPD is a mental health condition that makes it hard for a person to manage strong emotions. It affects how they see themselves and how they relate to others, which often leads to intense moods, impulsive actions, and unstable relationships. With the right treatment, symptoms can be reduced and managed.

To help someone with BPD, start with three steps:

  1. Listen before you try to fix anything.
  2. Name the emotion you see.
  3. Stay calm when the moment gets heated.

You also need support for yourself, because caring for someone with BPD is hard work.

What BPD Looks Like in Daily Life

Knowing the signs helps you respond to the condition instead of taking every reaction personally. Common signs include [1]:

  • A strong fear of being left or rejected
  • Relationships that swing between closeness and anger
  • Mood shifts that last from a few hours to a few days
  • Feeling empty, or unsure of who they are
  • Intense anger that is hard to control
  • Impulsive actions, self-harm, or talk of suicide

Not everyone has every sign, and many people with BPD also live with depression, anxiety, trauma-related conditions, or substance use [1]. Some symptoms overlap with other conditions, which is why BPD is sometimes confused with bipolar disorder.

Three Things You Can Do Today

Listen Before You Try to Fix

When someone with BPD is upset, it is natural to want to solve the problem. Advice given too early can sound like “you are overreacting.” Let your loved one finish. Put your phone down, face them, and use short replies such as “I am listening.” Solutions can come later.

Validate the Feeling, Not Every Action

Validation means telling someone that their emotion makes sense, given how they see the situation. It does not mean you agree with everything they did. The National Institute of Mental Health (NIMH) lists validation, patience, and emotional support among the main ways to help a loved one with BPD [1]. For example:

  • “I can see how hurt you are right now.”
  • “It makes sense that you felt left out when I canceled our plans.”
  • “I do not agree with the yelling, but I understand you were scared.”

Stay Calm and Keep Your Voice Low

Emotions in BPD can rise fast and shift within hours [1]. If you raise your voice too, the conflict usually grows. Speak slowly and keep your sentences short. If you need space, say, “I need ten minutes to calm down. I will come back.” Then come back when you said you would.

How to Help Someone With BPD During an Episode

An episode is a stretch of time when emotions become so intense that your loved one has trouble thinking clearly. Your job is not to win the argument. It is to help the person feel safe enough to settle.

What to Do

  • Check for safety first. Treat any talk of self-harm or suicide as serious.
  • Lower the noise. Turn off the TV or move to a quieter room.
  • Reflect what you see. “You seem really scared that I am going to leave.”
  • Offer a simple choice. “Do you want to talk now, or sit together quietly for a bit?” Small choices give back a sense of control.
  • Save problem-solving for later. Big decisions and old arguments can wait until everyone is calm.

What to Avoid

  • Telling them to “calm down” or that they are “being dramatic”
  • Bringing up past mistakes
  • Making threats you do not mean, such as ending the relationship
  • Walking away without saying when you will return

Small changes in wording can calm a moment instead of adding to it:

Instead of sayingTry saying
“You are overreacting.”“This feels really big right now.”
“Calm down.”“I am here. We can slow down together.”
“Why do you always do this?”“Something upset you. Help me understand.”
“That is not what happened.”“I remember it differently, but I hear how much it hurt.”

Once things settle, a short check-in can help: “That was hard. Is there anything that would help next time?”

How to Comfort Someone With BPD Over Text

Texting is harder for someone who is highly sensitive to rejection [1]. A short reply, a long delay, or a missing emoji can read as anger or distance. A few habits can help:

  • Reply when you can, even briefly. “I saw your message. I am at work, but I will call you after.”
  • Name the emotion in writing. “That sounds really painful” goes much further than “ok.”
  • Keep messages clear. Sarcasm and jokes are easy to misread.
  • Move heated talks off text. Suggest a phone call or an in-person talk instead.
  • Set a gentle limit when needed. “I care about you. I cannot text right now, but I can talk later today.”

These habits show your loved one that you are still there, even when you need time or space, and that same balance of care and limits matters just as much in person.

Set Boundaries That Protect You Both

Boundaries are not punishments. They are clear statements about what you will and will not do. A good boundary is specific and calm: “I want to hear you, but I will leave the room if there is yelling. We can try again when we are both calm.” Then follow through every time. Being consistent matters more than using strong words.

NIMH also suggests that family members seek counseling for themselves, with a different therapist than the one their loved one sees [1].

When Support at Home Is Not Enough

Love and patience matter, but they cannot replace treatment. Talk therapy is the main treatment for BPD [1], and the American Psychiatric Association recommends structured therapy that targets the core features of the condition [2]. Consider professional help if you notice:

  • Self-harm, talk of suicide, or a recent suicide attempt
  • Episodes that happen more often or last longer
  • Alcohol or drug use that is getting worse
  • Trouble keeping a job, staying in school, or handling daily tasks
  • Family members who feel worn out, unsafe, or afraid

Warning signs of suicide include talking about wanting to die or being a burden, feeling trapped or hopeless, and giving away important items [3].

If you see these signs, call or text 988, which is free and available 24/7. In a life-threatening situation, call 911.

What IOP Options Are There for Borderline Personality Disorder?

IOP stands for intensive outpatient program. It offers more structure than weekly therapy, while the person lives at home. A typical IOP meets about 3 days a week for around 3 hours a day, plus weekly one-on-one therapy [4].

Many IOPs for BPD use dialectical behavior therapy (DBT), a type of talk therapy created for BPD that teaches skills to manage intense emotions and improve relationships [1].

In U.S. studies of DBT-based programs, adults in IOP and in partial hospitalization (PHP, a more intensive day program) reported fewer symptoms of depression, anxiety, and hopelessness by the time they finished [5].

Level of careWhat it includesWhen it may fit
Outpatient therapyOne-on-one sessions, often once a weekDaily life is mostly manageable
IOPGroup and individual therapy several days a week, while living at homeMore support is needed and home is safe
PHPA full treatment day on most days of the weekSymptoms are more severe
ResidentialLiving on site with support around the clockSafety is a concern, or outpatient care has not been enough

A clinician can help decide which level of care fits. Wings Recovery offers gender-specific IOP for both women and men.

What Can I Do if My Loved One Refuses Help?

Pushing too hard can feel like criticism and lead to more resistance. A softer approach often goes further:

  • Pick a calm moment. Avoid raising the suggestion of treatment during or right after an episode.
  • Lead with care, not a list of problems. “I love you, and I can see how much pain you are in. I want things to feel easier for you.”
  • Connect treatment to their goals, such as fewer fights or feeling less alone.
  • Offer practical help, like researching programs or driving them to a first appointment.
  • Keep the door open. If they say no, let them know the offer still stands.

In most situations, an adult makes their own treatment decisions. What you can control is your own response: learn new skills, keep your boundaries, and get your own support.

Recovery Is Possible

BPD was once seen as lifelong, but research tells a more hopeful story. In a U.S. study of adults first treated in a hospital, nearly all participants with BPD eventually went at least two years without meeting the criteria for the condition. Building a steady life took longer for many, and symptoms returned for some, which is why ongoing support matters [5].

Your role is not to fix your loved one. It is to stay connected, keep yourself steady, and help open the door to care.

Gender-Specific Care for Borderline Personality Disorder in San Diego County

Whenever you or your loved one is ready, Wings Recovery is here to help. We offer separate treatment paths for women and men, with residential, PHP, and IOP levels of care. Our team builds each plan around the client’s story and goals, and we also have a personality disorder treatment program specifically designed for women.

Families need support too. If you are worried about someone you love, our team can walk you through options and next steps. Learn more about our borderline personality disorder treatment.

Give us a call anytime at 760-359-9950.

Sources

[1]National Institute of Mental Health. (2025). Borderline personality disorder. NIMH Brochures and Fact Sheets.
[2]American Psychiatric Association. (2024). American Psychiatric Association publishes updated practice guideline on the treatment of borderline personality disorder. APA Newsroom.
[3]National Institute of Mental Health. (2025). Warning signs of suicide. NIMH Brochures and Fact Sheets.
[4]Mochrie, K. D., Lothes, J. E., II, et al. (2020). DBT-informed treatment in a partial hospital and intensive outpatient program: The role of step-down care. Research in Psychotherapy: Psychopathology, Process and Outcome, 23(2), 461.
[5]Zanarini, M. C., Frankenburg, F. R., et al. (2024). Sustained symptomatic remission and recovery and their loss among patients with borderline personality disorder and patients with other types of personality disorders: A 24-year prospective follow-up study. Journal of Clinical Psychiatry, 85(4), 24m15457.
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